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The tire pressure fault of Dongfeng ix5 vehicle was repaired more than 20 times, and the owner: it collapsed.

2024-11-01 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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Recently, some car owners reported to the media that they bought a Dongfeng scenery ix5, and the tire pressure failure occurred less than a month after they bought it. After that, they continued to repair this problem for two years, but the same fault was still not solved. To this, the owner said that he was very frustrated.

According to the "First Gang Group" report, in November 2019, the owner Mr. Dong bought a Dongfeng Scenery ix5 in Fuzhou Fuyuan Dongfeng Scenery Store. After driving for less than a month, the tire pressure failure lamp suddenly lit up when driving at high speed, and then sent the car to 4S shop for maintenance. What made Mr. Dong speechless was that due to tire pressure system failure, Mr. Dong "visited" 4S stores more than 20 times.

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Mr. Dong's description: The first maintenance of the car was to change the front and rear wheels, the second time was to change the large screen, and then the large screen failed again. The 4S shop indicated that the manufacturer upgraded, but after the upgrade, it still did not work, and the fault still existed. Before this, Mr. Dong also asked 4S shop about the cause of the fault, the other party did not give a clear answer, just said that maintenance is needed.

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According to Mr. Dong's statistics, this car has been repaired almost 20 times before and after due to the same tire pressure failure problem. Up to now, this problem still exists. Mr. Dong questioned that 4S shop is taking the vehicle for test.

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For Mr. Dong's statement, 4S shop staff response: tire pressure failure belongs to sporadic, 4S shop for tire pressure failure maintenance records only three times, 4S shop staff continue to explain: Mr. Dong's car every time the accessories are different, either tire exchange, or data reset, and these are not settled.

Mr. Dong said: This car has been repaired more than 20 times, 4S shop also asked him to repair, but did not give the cause of tire pressure failure, so doubt whether the vehicle is factory quality problems, for this reason, Mr. Dong hopes that 4S shop can give a clear cause of failure.

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After negotiation between the two parties, 4S shop gives preliminary solution, 4S shop will actively solve the customer's vehicle failure problem, and then hand over the safe car to the customer.

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The specific method is to disassemble all four tires and replace all sensors again. If tire pressure failure occurs again after this replacement, it will be reported to the manufacturer in time for follow-up negotiation. Mr. Dong also agrees with this scheme given by 4S shop.

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According to public information, Dongfeng Scenery is one of the four independent brands under Dongfeng Motor Brand, and it is also one of the independent brands with relatively good development among these independent brands. Dongfeng Scenery was founded in 2008 and is an important attempt to transfer Dongfeng Xiaokang to Shangzhou. At present, Dongfeng Scenery owns SUV models such as Scenery 580, Scenery 580Pro, Scenery ix5, Scenery ix7, Scenery S560, etc. In addition, it also owns two MPV models such as Scenery 330/330S and Scenery 370/S370. In terms of sales volume, the sales volume of Scenery 580 in November 2021 is 7151, and the cumulative sales volume from January to November 2021 reaches 34892; In November 2021, the sales volume of Fengguang 500 reached 2700 vehicles, and the cumulative sales volume from January to November 2021 reached 32042 vehicles, while the performance of Fengguang ix5 was average. The sales volume in November 2021 was only 627 vehicles, and the cumulative sales volume from January to November 2021 was 3307 vehicles.

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